Betterworks Asia
Take the free assessment
Case study

RMIT University: dealing with change

When RMIT University Vietnam needed to guide its people through a period of change, we built a program that gave staff clearer heads and steadier conversations, on both campuses.

80+staff trained across the Ho Chi Minh City and Hanoi campuses
At a glance

RMIT University Vietnam

Education sector. Delivery across two campuses, Ho Chi Minh City and Hanoi.

Change managementLEGO Serious PlayDealing with ChangeDealing with AmbiguityFollow-up coaching
The challenge

A lot of change, all at once

RMIT was working through ongoing changes across the organization. Staff needed practical ways to stay steady, keep talking to each other, and handle the ambiguity that comes with it.

The team reached out for a partner who could help facilitate the change, not just talk about it. That meant meeting people where they were, on two campuses, and giving them something they could use the next day.

So we started where we always do. We listened to the real situation first, then designed the program around it.

What we did

Design, deliver, then stay close

A program built for RMIT, delivered across both campuses, with coaching to help the new habits take hold.

Designed for RMIT

We built the case study and the training program around RMIT's own situation, focused on two topics: Dealing with Change and Dealing with Ambiguity.

Delivered on both campuses

Full workshop delivery in Ho Chi Minh City and Hanoi, using LEGO Serious Play so people could think with their hands and speak more openly.

Followed up one to one

More than 20 employees received one-on-one follow-up coaching, turning what they learned in the room into how they showed up at work.

The result

Change that showed up in the work

Positive feedback on the sessions, and, more importantly, behavior change that managers could see. Staff came away with a clearer perspective on organizational change, and the work continued from there.

80+Participants trainedAcross both RMIT campuses.
20+Coached one to oneFollow-up coaching after the workshops.
“We reached out to Betterworks Asia to help us facilitate ongoing changes in our organization. We found a good partner who was proactive about how we could achieve our objectives.”
Haico Kuut · former Senior Manager, Talent, Learning & Organizational Development, RMIT University Vietnam
Free assessment

Find out how you really come across at work

Take the free Communication Style assessment. A few minutes, four styles, and a straight-talking one-pager on how you communicate, who you click with, and who you clash with. Then reach out.

Take the free assessment