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What’s A Skills Development Facilitator And Why Are They Important?

Have you ever wondered how to become a more well-rounded professional in the workplace? Though continued professional development is crucial if you are to be effective in business, there’s not much information on how to actually upskill. This is where a skills development facilitator comes in handy. Today I’d like to tell you what facilitators are, why they’re vital, and a few characteristics that make up a good facilitator. Stick to the end to find out all about facilitators in Vietnam!

What’s A Skills Development Facilitator?

As mentioned, a skills development facilitator helps professionals in the workplace learn. While this is true, this is also too broad a definition. 

To narrow this down, it’s useful to talk about a facilitator in the context of my work. By doing so we can define a skills development facilitator as someone who brings people together and figures out what people need to learn most effectively.

RELATED: Read about our Professional Skills Development Services

What a skills development facilitator?

How Does A Skills Development Facilitator Bring People Together?

Above all, the role of a skills development facilitator in a corporate environment is to be a great communicator. Effective communication makes it possible for a facilitator to get to the core issue.

Being a great communicator also means a facilitator doesn’t need to be a specialist. Say a group of professionals need to set up a marketing message and they come to me for help. Even if I don’t know much about marketing, I can still help by understanding how to bring together the skills of each individual in the group.

How Does A Skills Development Facilitator Find Out What People Need To Learn?

A facilitator also needs to know how to find out what people need to learn. This means getting to the core goal of a group. 

Again, effective communication plays a key role. Asking questions helps but I also do research and conduct a training needs analysis to figure out a group’s learning objectives.Once learning objectives are defined, it’s possible to build a program complete with theories and exercises.

What Are The Benefits Of Having A Skills Development Facilitator?

1. Faster Learning

Perhaps the most obvious benefit of a skills development facilitator is the fact that they improve the rate at which people learn. The reasoning is simple. Let’s say you need to teach people how a machine works. It’s easy enough to hand them a book but chances are some people will grasp the content in two weeks, others in two months, and others still in a year. 

However, if you have a skills development facilitator build a program to teach people about how that machine works, and then have them facilitate learning around it, the rate of learning increases.

2. More Effective Learning

Tying into the previous benefit is the fact that skills development facilitators ensure whatever’s taught is retained.  

There’s something called Ebbinghaus’ Forgetting Curve, named after German psychologist Herman Ebbinghaus in 1885. One of the first people to study memory, he found that after a day or two, 75% of what’s learned is forgotten

Having a skills development facilitator ensures this doesn’t happen. Good facilitators understand how people learn and are able to develop programs that take from numerous learning methodologies.

3. Develop Hard Skills & Soft Skills

Similar to how there are numerous ways people learn, there are also numerous things professionals need to learn. Often categorized as hard skills (technical skills) and soft skills (communication skills), according to Coursera, each role requires a combination of both

The problem is, most tend to specialize in one. This is where a skills development facilitator comes in handy. Take a group of engineers. While trained in hard skills, many have never undergone any formal soft skills training. This means they might not be as good at communicating with team members and managers. 

Skills development facilitators help by building programs and tailoring learning for any group of people, thereby helping create professionals that have a healthy balance of hard and soft skills

4. Gain A Competitive Advantage

The culmination of the previous benefits results in your business gaining an advantage over competitors. Another reason this happens is due to the fact that you’re better able to retain top talent

According to studies on Lorman, 74% of surveyed employees feel they aren’t reaching full potential at work due to a lack of development opportunities. This often results in employees seeking new jobs. Skills development facilitators prevent this from happening given their understanding of effective learning strategies and programs.

What Makes A Good Skills Development Facilitator?

A Desire to Learn

In my years of working as a skills development facilitator, I’ve come to identify a few traits characteristic of the best facilitators out there. First on that list is a desire to learn

An issue I’ve seen with many facilitators is that while they enjoy teaching others, they don’t spend much time learning themselves. Without this, not only are the chances of stagnating higher, it also becomes difficult to motivate others–How can you if you can’t put yourself in the shoes of learners?

Understanding How People Learn  

Besides a desire to learn, it’s vital skills development facilitators understand how people learn. The fact is, most adults aren’t interested in learning unless you create a desire to learn. This is why a good facilitator must be able to instill this desire.

Questions I ask to make sure potential facilitators know how to do this are:

  • How do you structure a typical training session?
  • How do you find out what people want to learn during your session?
  • How do you ensure people interact?
  • How do you motivate people who don’t interact?

How Can A Skills Development Facilitator Help In Vietnam?

Based on my experiences working with over 30 companies in Vietnam, I’ve come to recognize a few ways in which Vietnamese companies could benefit from a skills development facilitator. 

1. Moving Forward With Gen Z

Vietnam’s a great place to do business because there are many talented graduates entering the workforce every year. Known as Gen Z (those born between 1995 to 2010), this group is characterized by enthusiasm, curiosity, and, according to the Harvard Business Review, being the first fully digitally native generation.

Being so digitally native, it’s imperative that companies have platforms in place that allow Gen Z to shine. Such platforms can be built with the help of a skills development facilitator and can serve as hubs for employee feedback and continued professional development.

2. Retaining Talent   

A notorious problem in Vietnam’s workforce is the fact that there’s a culture of leaving a job after a year or two. According to studies by VnExpress, a lack of career advancement led to 51.3% of Vietnamese workers quitting their job in 2019. 

A paycheck only serves as a short-term motivator. Really, workers need to understand their role in a company beyond day-to-day tasks. This is where facilitators excel because they provide a vision for the future.

How I Can Help

With 15 years experience as a skills development facilitator, including impactful roles at Google and Apple, I, Thijs van Loon, am here to help. My suite of services has been meticulously designed to propel your team to new heights. 

One area of expertise is in Professional Skills Development, which can cover anything from sales training, team management, and executive coaching. 

By leveraging training certifications from Google and Apple, in addition to my certifications in NLP and Psych-K, I offer tailored, practical solutions that deliver immediate results to your business. By working together, I can help you empower the individuals in your company and your business at large, whether this be in Vietnam or other locations in Southeast Asia. 

Interested in learning more about skills development facilitators? Get in touch now.

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